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Intern – Consumer Affairs Energy Regulation Board (ERB)

The Energy Regulation Board (ERB) is a statutory body established under the Energy Regulation Act No. 12 of 2019 to regulate the energy sector by licensing undertakings and ensuring consumers receive a quality service at an equitable price while ensuring a reasonable rate of return to the energy enterprises.

The ERB now seeks to recruit for the following position:


Job title: Intern – Consumer Affairs

Location: Kasama
Reports to: Consumer Affairs Officer – Northern Region

Job Purpose

To provide support to the Consumer Affairs Section and perform other administrative duties.

Main Duties and Responsibilities

  • Assist with recording and filing documents
  • Perform front desk operations
  • Provide support during stakeholder engagement activities
  • Perform any other assigned duties

Minimum Qualifications

  • Full Grade 12 Certificate or equivalent
  • Diploma in Public Administration, Public Relations, Human Resource Management, Marketing, or related Social Science
  • No prior work experience required

The position applied for must be clearly labeled in the subject line (“INTERN – CONSUMER AFFAIRS”), submit application letters, current curriculum vitae with three traceable referees, certified photocopies of Zambia Qualifications Authority (ZAQA) verified relevant academic and professional qualifications emailed to jobs@erb.org.zm and addressed to:

Application deadline: Friday, 4th October, 2024.
Interest shown in the position will be appreciated but only short-listed candidates will be contacted.

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