Revenue Assurance and Financial Controls Senior Specialist Zambia National Commercial Bank Plc

JOB PURPOSE

This function is responsible for ensuring the accuracy, completeness and legitimacy of revenue reported by the Bank. The role involves identifying, assessing and mitigating revenue related risks and implementing controls to prevent revenue leakage.

Under the supervision of the Revenue Assurance & Financial Controls Head, the following are among the Job Key Responsibilities:

• Identifying, assessing and mitigation of revenue-related risks, including fraud, errors, and omissions
• Developing and implementing revenue risk management strategies and controls
• Verifying revenue transactions, including sales, fees, and commissions
• Ensuring accuracy, completeness, and legitimacy of revenue reported
• Preparation of revenue assurance reports for senior management and stakeholders
• Analyzing revenue data to identify trends, risks, and opportunities
• Designing, implementing, and maintaining revenue assurance processes and procedures
• Ensure compliance with regulatory requirements, accounting standards, and industry best practices
• Developing, maintaining, and updating of revenue assurance policies and procedures
• Ensure alignment with regulatory requirements and industry standards
• Identifying areas for process improvements and implement changes
• Staying up-to-date with industry developments, regulatory changes, and best practices
• Conducting regular audits and reviews to ensure revenue accuracy and compliance
• Identifying and reporting any revenue-related discrepancies or irregularities
• Collaboration with business units, finance, and risk teams to identify revenue-related risks
• To engage the various Business owners on income leakages and resolution of exceptions noted
• Provide training and guidance on revenue assurance processes and procedures
• Assessing and testing of key processes and controls by performing control design and operating effectiveness assessments
• Performing periodic reviews/ testing of ICOFR controls and maintaining all relevant support documentation in readiness for annual reviews by the external auditors
• To ensure preparation of revenue related Key Risk Indicator (KRIs) and Key Control Self-Assessment Reviews (KCSA) within the Finance division
• Any other responsibilities or tasks as maybe assigned by management.

INTERNAL/EXTERNAL CONTACT

• External: External Auditors, BoZ, SEC

• Internal: All internal Business Units

QUALIFICATIONS AND EXPERIENCE

• Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other three subjects
• Bachelor’s Degree in Accounting, Computer Science, Information Technology, Financial Engineering or any related field
• Professional qualification in SQL and/or database administration is an added advantage
• A minimum of five (5) years’ experience in revenue assurance, audit, or risk management
• Proficient and strong understanding of Structured Query Language (SQL) and/or database administration
• In-depth knowledge of banking industry technology and data landscape with proven experience in a similar position in a complex organizational set up e.g., financial services, telecoms etc
• Strong knowledge of accounting standards, regulatory requirements, and industry best practices.

JOB CORE COMPETENCIES

• Ethical Orientation
• Clinical and attentive to detail
• Stakeholder Management
• Analytical Skills/ Problem solving
• Ability to work independently
• Self-Management / Organizational skills
• Drive for results
• Accountability
• Teamwork-Collaboration
• Very good Communication, Presentation and Reporting skills.