The Sales Executive is responsible for identifying and securing new business opportunities, maintaining relationships with existing clients, and achieving sales targets. This role requires strong communication and negotiation skills, a deep understanding of the hospitality industry, and the ability to develop and implement effective sales strategies.
Key Responsibilities
Sales and Business Development
- Identify and pursue new sales opportunities through market research, networking, and cold calling.
- Develop and maintain strong relationships with corporate clients, travel agents, event planners, and other potential business sources.
- Conduct sales presentations and site inspections to showcase the resort’s facilities and services.
- Negotiate contracts and close sales deals to achieve individual and team sales targets.
Client Relationship Management
- Maintain regular contact with existing clients to ensure high levels of satisfaction and repeat business.
- Respond promptly to client inquiries and requests, providing exceptional customer service.
- Address and resolve any issues or complaints to ensure client satisfaction and loyalty.
Sales Strategy and Planning
- Develop and implement effective sales strategies and action plans to achieve revenue goals.
- Monitor market trends, competitor activities, and industry developments to identify opportunities for growth.
- Collaborate with the Sales and Marketing Manager or Operations Manager to create promotional materials and campaigns.
Reporting and Administration
- Maintain accurate records of sales activities, client interactions, and contract negotiations.
- Prepare regular sales reports and forecasts for the Sales and Marketing or Operations Manager.
- Ensure compliance with all company policies and procedures.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.
- Minimum of 3 years of experience in sales, preferably in the hospitality industry.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office and Customer Relationship Management (CRM) software.
Applications with detailed Curriculum Vitae (CVs) and minimum 3 referees must be received by 29th November, 2024.
The cover letter and CV must be one document, and the applicant’s name must be the name of the document. Indicate the job title as the subject of your email.
Please indicate your current salary and benefits in the cover letter. Do not attach certificates and other documentation at this stage. Please submit applications to these emails: humanresources@twangale.co.zm with copy to apply@jobsportal-career.com
Only shortlisted candidates will be contacted.
