Technical Advisor, Social and Behavior Change FHI 360

JOB DESCRIPTION

Position Title: Technical Advisor, Social and Behavior Change (SBC),

Reports to: Project Director

Project: FHI 360 -USAID GH SBC Activity, Zambia

Location: Lusaka Zambia

The Global Health Social and Behavior Change (GH SBC) Activity is a five-year initiative funded by USAID, focused on improving global health and development outcomes by increasing the use of theory-informed, evidence-based, and locally led SBC programming. The Activity works to empower local communities and systems to take ownership of designing, implementing, and evaluating high-quality SBC programs. GH SBC is implemented by FHI 360 as prime, along with its partners, the African Society for Social and Behavior Change (AS-SBC), Centre for Behaviour Change and Communication (CBCC), Data Science Nigeria (DSN), Fraym, IPE Global, N’weti, ONG RAES, Save the Children Federation, and YUX. In Zambia, GH SBC will work in partnership with key stakeholders to design and implement SBC interventions that improve HIV case finding, testing, treatment and ensure viral load suppression among intended beneficiaries.

Job Summary:
Collaborate with the Project Director to ensure SBC approaches and interventions are sound and support the goals and objectives of the GH SBC Activity in Zambia. Lead development of SBC approaches and interventions in coordination with key stakeholders and ensure quality, timeliness, and efficiency of all products and activities generated. Ensure adherence to global standards of excellence in SBC programming. Collaboration with the Technical Advisor, MERL, to monitor Activity results and adjust interventions. Responsible for the quality and accuracy of technical interventions and results.

Accountabilities:
Provide technical expertise in the development and implementation of SBC approaches and interventions to address the behavior change needs of HIV/AIDS programs.
Contribute to the design, delivery and monitoring of technical assistance to strengthen partners’ ability to design, implement, and adjust evidence-based SBC interventions.
Provide technical support to operationalize SBC approaches and interventions, ensuring application of best-in-class design and implementation tools, including human-centered design (HCD), behavioral insights, and communication approaches.
Lead the development and implementation of innovative SBC interventions that are informed by behavioral models, evidence, and on-going research.
Support the design and implementation of formative research to inform SBC interventions and products.
Work with external stakeholders including national and subnational government staff, implementing partners, and the private sector
Ensure high quality technical deliverables—including workplans and annual reports—are developed, submitted and approved on schedule and within budget parameters.
Contribute to the establishment of performance indicators and measures to monitor and record SBC intervention outcomes and impact data.
Support knowledge management within the Activity, including the capture and articulation of success stories, best practice and lessons learned.
Perform other duties as assigned

Applied Knowledge & Skills:
Comprehensive knowledge of concepts, practices, and procedures associated with SBC program design and implementation.
Excellent and demonstrated organizational and problem-solving skills.
Excellent and demonstrated SBC and capacity strengthening technical skills.
Ability to influence, motivate, negotiate and work well with others.
Ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
Comprehensive knowledge of SBC and capacity strengthening concepts, innovations, and practices.
Excellent oral and written communication and analytical skills in English.

Problem Solving & Impact:
Demonstrates the ability to assess needs within agreed upon duties and considers course of action best to meet those needs.
Effectively applies knowledge of technical area to solve a range of problems. Demonstrates the ability to develop solutions to problems that cannot be solved using existing methods or approaches.
Faulty decisions/ recommendations /failures to complete assignments will normally result in serious delays to assigned projects resulting in considerable expenditure of additional time, resources, and funds.
Decisions and actions impact primarily workflow, project processes and timeframes. Problems encountered are varied, requiring review of practices and precedents to resolve. Problem solving involves evaluating and resolving discrepancies with data, analyses, processes, etc. within prescribed guidelines.
Policies or guidelines exist for most problems; others must be referred to by a supervisor or more senior professional.

Supervision Given/Received:
May supervise consultants, interns, or junior technical staff members.
Coordinates own workflow and sets individual priorities.
Works under general guidelines for completion and accuracy as determined by the supervisor.
Reports to GH SBC Activity’s Project Director in Zambia.

Education
Master’s Degree or its International Equivalent in public health, communication/behavior change, social marketing, social sciences, international development, or a related field
Project Management (PM) Certification preferred.
Must be verified by the Zambia Qualifications Authority (ZAQA).

Experience:
8+ years of relevant experience in the design, implementation, and management of SBC programs of similar size, complexity, and settings.
Experience providing SBC technical support for PEPFAR-funded HIV/AIDS programs.
Knowledge of state-of-the-art SBC models and strategies, including human-centered design and participatory development approaches, behavioral insights, as well as their practical application to one or more health and development areas is required.
Demonstrated knowledge of experience applying proven SBC approaches for audience segmentation and addressing different types of health and development behaviors, as well as use of life stage frameworks, and integration across health areas and/or sectors desired.
Experience designing activities to address behaviors using communication and non-communication-based approaches.
Demonstrated ability to create and maintain effective working relations with national and subnational government personnel, stakeholders, and implementing partners.
Proven ability to work as an effective team member.

Typical Physical Demands:

Typical office environment.
Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
Ability to sit and stand for extended periods of time. Ability to lift 5 – 25 lbs.

Technology to be Used:
Personal Computer, Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Skype/TEAMS, e- mail), office telephone and printer/copier.

Travel Requirements:
10% – 25%.

The last day of receiving applications is 16 December 2024.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.