Broker Agent DHL

ROLE PURPOSE

Responsible to ensure Broker handover fees are paid as per requirement.

KEY RESPONSIBILITIES

• Ensure key risks are identified, communicated, understood, evaluated, prioritises and acted upon
• Ensure that any risks are communicated to management and security
• This process must be ongoing, thorough and highly visible to key stakeholders
• Ensure all payments are receipted
• Ensure CAA is done for all cash collected
• Ensure PY is generated for all cash collected

. Back-up for billing agent

• Ensure awbs processed in POS for any collections at front desk.
• PU, SI must be generated for all pickups and handed over to the warehouse for processing.
• Ensure broker control sheet is updated and sent to Ops Mgr at COB daily.
• Responsible to follow Global SOP at all times
• Assist management with daily tasks as required on Ad-Hoc basis

. Report any broken/faulty equipment and any building maintenance requirements to management immediately

EXPERIENCE REQUIRED

Proven track record of managing risk

Proven track record of serving internal and external customers & managing teams

Excellent Written & Verbal Communication skills

EXPECTED QUALIFICATIONS

Full Grade 12 Certificate

Degree/Diploma In Business Administration or Purchasing and Supply

PC Literacy (MS Office)

Excellent Written & Verbal Communication skills