End User Computing and Applications Manager Dimension Data

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Your day at NTT DATA

The End User Computing and Applications Manager works with colleagues and contributes to the development and design of complex solutions based on their technical knowledge across two or more technology domains. The individual in this position is required to complete the overall technical design and build of the large, complex elements of the solution to meet a client’s business requirements.

What you’ll be doing

Key Roles and Responsibilities:

Provides detailed and specific advice regarding the application of their specialism(s) to the organisation’s planning and operations.
Responsible for solution design, business development and transition of projects from presales to delivery as well as ongoing sales support.
Select and apply appropriate design standards, methods and tools, consistent with the agreed enterprise and solution architectures and ensure that these are effectively applied and adopted.
Guide successful implementation and execution of system solutions.
Contributes to the development of solution architectures in specific business, infrastructure or functional areas.
Map business processes and relationships clearly, in line with the solution features, and ensure that the recommended approach supports the overall scope of the solution.
Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
Provides pre-sales technical support and expertise in analysing client requirements, in conjunction with the client’s current infrastructure, architecture, system capabilities and business challenges.
Responsible for influencing and guiding members of the Sales team to ensure that they are equipped to close deals.
Provides input to the requirements baseline and investigates, manages and applies authorised requests for changes to base-lined requirements, in line with change management policy.
Develop the technical design document to match the solution design specifications.
Lead the scope of work determination, product pricing and RFP/RFI responses and assist with the decision to pursue or abort a deal.
Manages client proof of concept (POC) initiatives, which require appropriation of appropriate resources, and setup and delivery of the POC.
Provide coaching and mentorship to junior Technical Architects
Knowledge, Skills and Attributes:

Good product knowledge integrated with deep technology understanding
Solid understanding of the vendor’s products, business and technology positioning
Excellent communication skills both verbal and written
Ability to establish and create excellent client relationships with their technical expertise
Ability to develop and leverage their knowledge of reference architectures
Continuously maintain knowledge of trends and development in technology domains
Deep and specialist knowledge of the problem domain that their systems are to provide solutions for
Demonstrated knowledge in core frameworks used
Basic understanding of key vendor subscription models such as Microsoft EA
Academic Qualifications and Certifications:

Qualification in Information Technology, Computer Science or Information Systems
Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, ITIL, COBIT, etc.)
Relevant vendor and industry certifications, e.g. Microsoft, Oracle, SAP
Software and programming languages, e.g. C++
SAFe Scaled Agile certification advantageous
Required Experience:

Advanced track record as a developer and architect of new systems/solutions
Advanced work experience working as a systems administrator or network engineer
Advanced client engagement and development consulting experience
Experience managing expectations when balancing alternatives against business and financial constraints
Extensive experience in a variety of architectures for specific domain or specialization
Experienced designer and development know-how
Advanced project management experience
Advanced experience presenting technical solutions to non-technical audiences
Experience working in an agile development environment

Workplace type:

On-site Working