OutResource Business Support Ltd is a dynamic business management and advisory firm dedicated to providing world-class support services to businesses across various industries. We pride ourselves on delivering tailored solutions that drive efficiency, growth, and innovation for our clients.
We are seeking a Client Management Associate to join our team. This is a mid-level role ideal for someone looking to advance their career in client management, business development, and advisory services. The successful candidate will be responsible for managing client relationships, supporting business development initiatives, and contributing to client acquisition strategies.
The Client Management Associate will work closely with various departments, gaining insight into multiple business areas and contributing to the success of our clients. This role requires a proactive individual who thrives in a fast-paced environment, demonstrates excellent communication skills, and has a passion for client engagement and business growth.
Key Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for assigned clients, ensuring satisfaction and addressing their needs.
- Business Development: Assist in identifying and developing new business opportunities. Engage in market research, networking, and proposal writing to acquire new clients.
- Client Acquisition: Lead client onboarding processes, preparing necessary documentation, and ensuring a smooth transition to the company’s services.
- Service Delivery Support: Collaborate with internal teams across various business areas, including Finance, HR, and Technology, to ensure the successful delivery of solutions to clients.
- Problem Solving: Proactively identify client challenges and provide actionable recommendations to enhance their business processes and operational efficiency.
- Reporting & Documentation: Prepare and present regular reports on client engagement and business development activities to the senior management team.
- Market Insight: Stay updated with market trends, industry best practices, and competitor analysis to provide strategic advice to clients.
Requirements:
- Bachelor’s degree in Business Management, Marketing, Economics, or a related field.
- 2-3 years of experience in a client-facing role within the business advisory or management consulting sectors.
- Strong understanding of various business functions, such as HR, finance, marketing, and technology.
- Proven track record in business development, client acquisition, and relationship management.
- Excellent communication, negotiation, and presentation skills.
- Ability to manage multiple clients and projects simultaneously in a fast-paced environment.
- Proficient in Microsoft Office and CRM systems.
What We Offer:
- Opportunities for career growth and professional development.
- A collaborative and supportive work environment.
- Exposure to a wide range of industries and business challenges.
If you have experience in client management, love developing business strategies, and want to be part of a forward-thinking advisory firm, we want to hear from you! Apply at apply@jobsportal-career.com.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for further steps.
Join us at ORBS and be a part of a team that values dedication, precision, and continuous growth. We look forward to seeing how you can contribute to our success!
Deadline for Applications: All applications should be sent not later than 26th January 2025
Outresource Business Support Limited is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All applicants must verify their local qualifications and/or verify and evaluate their foreign qualifications with The Zambia Qualifications Authority
