LUSAKA TRUST HOSPITAL continues to grow and in order to meet the increasing demand from its clients,
The following position is being offered on a full time basis:-
1. Receptionists x 2 – Front Office
General Purpose
Ensure that patients and clients are timely welcomed and attended to on the phone and in person. As a team
coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare
environment and support delivery of quality patient care.
Main Job Duties and Responsibilities
- Ensure timely registration of patients according to established protocols
- Ensure that the patients are assisted to complete all necessary forms and documentation including medical
insurance - Manage movement of patients through appointments as scheduled
- Assist documenting hospital admissions, tests, scans and outside appointments for patients
- Safeguard patient privacy and confidentiality at all times.
Key Competencies and Skills
- Multi-tasking, communication and high confidentiality skills a must.
Education and Experience
- Full Grade 12 Certificate
- Diploma in Records Management or equivalent from a reputable institution
- knowledge of computer and relevant software applications is critical
- working knowledge of healthcare insurance preferred
- Strong interpersonal skills.
- Traceable references
Experience: Minimum of three years’ experience in Front Office duties in a healthcare related institution
Applications should be sent to:-
The Managing Director Lusaka Trust Hospital Plot 2190, Nsumbu Road, Woodlands P.O. Box 35852,
LUSAKA
Closing Date: 20 th January 2025
NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
