Risk Assurance Manager ABSA Group

Empowering Africa’s tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary

To maintain a robust internal control environment within the Retail Function by proactively identifying risks, conducting regular assurance reviews and testing, and establishing high-quality standards and measures to prevent the recurrence of errors and repeat findings.

Job Description

• Review & Assess Controls: Ensure that adequate internal controls are in place across all Retail cluster Department (Digital Channels, Cards, Merchant Acquiring, Transactional Banking, Assets, Customer Service, and Sky Banking).
• Ensure Compliance: Monitor compliance with internal policies, procedures, and external regulatory requirements across all Retail functions.
• Assist in the execution of Control Performance Assessment (CPA) and Risk Control Self-Assessment (RCSA) reviews and testing within the Retail cluster.
• Identify any gaps in controls during the reviews and suggest improvements to enhance risk mitigation strategies.
• Ensure control issues identified in audits (internal, external, or compliance audits) are resolved within agreed timelines.
• Prepare Issue Closure Packs and ensure they are properly documented and signed off by relevant stakeholders.
• Review all operational policies, processes, and procedure manuals across the Retail cluster, ensuring they are current, relevant, and aligned with industry standards.
• Recommend updates to ensure processes are efficient and control gaps are minimized.
• Regularly compile and report on Key Risk Indicators (KRIs) for high-risk processes, ensuring timely reporting and proactive mitigation of any material control weaknesses.
• Report on key findings and escalate areas of concern to senior management for further action.
• Ensure timely execution of all control exceptions identified through daily, weekly, monthly, and ad-hoc checks.
• Document and track all exceptions in the Remediation Log, ensuring corrective tasks are implemented and tracked to closure.
• Address Root Causes of control failures and ensure corrective actions are effective in preventing recurrence.
• Report major control issues and findings from the Remediation Log to the Financial Risk and Controls Manager for inclusion in the Monthly Risk & Control Pack.
• Report critical concerns to the Head of Risk, Governance, and Controls for escalation to senior management.
• Capture all risk events on Open Pages system as reported by various Retail stakeholders within the prescribed timelines..
• Ensure that all risk events are logged accurately and tracked to resolution

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)