DUTIES AND RESPONSIBILITIES INCLUDE:
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts.
- Identify customer needs.
- Provide information on new products and services.
- Direct customers to mobile money principle representatives as needed.
- Organize an efficient daily collection schedule with clients in the portfolio.
- Collect clients’ deposits, and transfer the money collected directly into clients’ accounts via the mobile money technical application on the phone.
- Ensure all cash transactions are done according to company procedures
- Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
- Ensuring that the company procedures and laid down rues are followed
- Ensuring that monthly reports are submitted on the 5th of every month
- Ensuring that the working place is clean at all times
- Any other duty assigned by the supervisor.
QUALIFICATIONS:
- Must have a grade 12 School certificate or equivalent
- Must have any tertiary qualifications in any field.
- Have good problem solving and decision-making skills.
- Be computer literate.
All applications should be addressed to the Assistant Director Human Resource at any Natkos Distributors branch or email to work@natkos.co.zm. Ndola residents are advised to apply. DUE DATE 26TH February 2025. Attach your qualifications in ONE PDF format and note that KITWE residents are advised to apply.
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