Claims Data Entry Operator Turtle Insurance Brokers

Claims Data Entry Operator

Job Purpose
We are looking for a reliable Data Entry Operator to join our team. The ideal candidate will be responsible for accurately entering, updating, and managing data within our ERP. This position will also include communication with our clients and requires strong attention to detail, good written and spoken English, and the ability to maintain a high level of accuracy.

Key Responsibilities

• Communicate with clients & Third parties to document claims via phone calls and email
• Accurately input and update data into our system in a timely manner to ensure the data is always up to date and with the set TATs.
• Verify the accuracy of data before and after input to ensure completeness and correctness.
• Manage information while maintaining confidentiality and data security.
• Perform regular quality checks to identify and correct data errors.
• Communicate with other departments to update them on claims information, and also to ensure data accuracy and resolve discrepancies.

Qualifications

• College qualification (Insurance field preferred).
• Good communicator (spoken and written English)
• Customer-oriented
• Proven experience as a data entry operator or in a similar role is preferred.
• Good computer skills and a high level of accuracy.
• Proficiency in Microsoft Office.
• Good communication skills and ability to work in a team.
• Responsible and proactive
• Ability to maintain confidentiality and handle sensitive information