Branch Manager – Solwezi Mushitala Unifi Zambia

Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda, and South Africa. We offer personal lending products through online, mobile phone, and branch channels. Backed by strong shareholders and a board with extensive experience in entrepreneurship and lending, Unifi is poised for continued success.

We are hiring for the following positions:

1. Branch Manager – Solwezi Mushitala

Responsibilities

• Assess local market conditions and identify current and prospective sales opportunities.
• Lead a productive environment that fosters team building, hard work and diligence.
• Maintain relationships with customers and stakeholders.
• Ability to Multitask and execute assigned tasks effectively.
• Marketing through identification of target markets.
• Handles the cases of some customer complaints which have been escalated from the consultants.
• Send monthly reports to the main branch and give updates of the business status.
• Ensure risk is minimized by imploring risk management strategies.
• Ensure high levels of customer service and sales.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
• Adhere to high ethical standards, and comply with all regulations/credit policy.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Approve loans.
• Oversee people management at the branch level.
• Perform any other duties as assigned.

Minimum Qualification and Desirable behavior

• Diploma or Degree in Banking & Finance, Business Administration, or a relevant field
• Strong organizational skills
• Ability to work independently and as part of a team
• Leadership skills