Head Sales and Distribution – North cGrate Zambia

Position Overview

The Head – Sales and Distribution North is responsible for merchant acquisition and retention. This role also involves managing the Sales team within the northern region. The Head – Sales and Distribution North will oversee the strategic growth and operational efficiency of the sales and distribution department within the assigned region.

Job Responsibilities

• Formulate strategy for the Sales and Distribution department and present monthly sales reports to Exco
• Develop and implement merchant recruitment and retention strategies for the northern region
• Drive growth in EVD, Cash Deposits, Cash Withdrawals, Merchant Payments, and Online Payments business lines
• Inspire and drive merchant strategy through sales teams
• Oversee merchant support and training initiatives
• Conduct market analysis on product trends and merchant behaviors
• Contribute to new product development and enhancement of existing products
• Manage Regional Sales Managers to ensure revenue and expenditure targets are met
• Guide Exco on sales strategies for the region and align sales efforts with company goals

Accountability and Performance Measures

Accountable for achieving revenue targets in the following business lines:

• Airtime and Bill Payments
• Cash Deposits and Cash Withdrawals
• Merchant and Online Payments
• Responsible for the performance of Regional Sales Managers
• Ensure revenue target achievement and efficient expense management in the northern region.
• Perform any other duties assigned by management

Organizational Alignment

• Reports directly to the Managing Director
• Directly manages the sales team for the northern region

Qualifications

• Minimum 3-year degree in any field
• Four years of post-qualification experience in a management position
• Four years of post-qualification sales experience in an FMCG environment
• Minimum of two years’ experience in digital financial services
• Experience in leading a team of five or more people

Personality Qualities

• Strong leadership skills
• Goal-oriented, self-driven
• Patient and exhibits humility
• Clean criminal and employment record
• High integrity and moral standards