Border Manager Alistair Logistics Zambia

ALISTAIR Group is one of East and Southern Africa’s fastest growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better! With core competencies in road freight, warehousing, commodity trading and operational hire of material handling equipment, the Group strives for continuous expansion of innovative ancillary services to grow the business vertically, complimented by a healthy dose of entrepreneurial flair. The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients. In 2024, the Group exceeded the 1000 employee mark, and managed a fleet of well over 1000 trucks. With Alistair’s aggressive and exciting growth strategy, the Group is poised for significant further expansion and a greater impact in Africa.

Core Services:

• Freight Forwarding
• Clearance & Forwarding
• Energy Industry Support Services
• Equipment Rental
• Commodity Trading
• Integrated Solutions
• Warehousing
• Ocean Freight

Industries:

• Mining
• Oil & Gas
• Agriculture
• Construction
• Explosives
• Renewables

MISSION
To make Africa work better

COMPANY VALUES
Humility, Honesty, Customer Focus, Continual Improvement, and Safety.

ACCOUNTABILITIES & RESPONSIBILITY AREAS
Job Summary:

The Acting Border Manager is responsible for overseeing all staff and operations at the entry and exit borders into the DRC. The role involves ensuring the efficient and effective movement of trucks, managing customs processes, maintaining relationships with stakeholders, and ensuring compliance with safety standards. The Acting Border Manager will take ownership of all border activities and provide necessary feedback and support to both internal and external stakeholders.

Key Responsibilities:

1. Truck Movement Monitoring:

• Monitor truck movements towards borders and ensure effective clearance.
• Send daily tracking reports to operations and clearing agents to ensure no delays at the border.

2. Customs Documentation:

• Receive, inspect, and submit customs documents to appropriate customs officers and clearing agents
• Ensure documents are received, inspected, and submitted in a timely manner.
• Inspect documents for quality (cleanliness, arrangement) during exchanges at the border and brief drivers accordingly.

3. Driver Management:

• Ensure drivers are disciplined and in full uniform while at the border.
• Promote adherence to safety standards at the border at all times.

4. Stakeholder Coordination:

• Develop and maintain relationships with government officials (customs, police, and immigration) and non-government officials (clearing agents) to ensure smooth border operations.
• Coordinate with direct report lines on daily border updates.

5. System Utilization:

• Use Alistair systems to record and document every update.
• Ensure runners on both sides of the borders (including Kasumbalesa, Mokambo, and Sakania) utilize existing Alistair systems to monitor truck movements and provide relevant updates to internal and external stakeholders.

6. Team Management:

• Manage and coach subordinates to ensure efficient border operations.

7. Reporting and Feedback:

• Proactively report on all potential challenges (internal and external) that could hinder the smooth flow of trucks at the border.
• Provide necessary feedback and support to existing and potential external/internal stakeholders.

8. Safety and Compliance:

• Promote adherence to safety standards at the border at all times.
• Ensure all activities comply with company policies and procedures.

9. Process Improvement:

• Contribute to the development and implementation of IT tools/systems that aim at improving border efficiencies.

10. Additional Duties:

• Perform any other duties as assigned by management.

EDUCATION, SKILLS AND QUALIFICATIONS

• Proven experience in logistics and border management.
• Strong knowledge of customs processes and documentation.
• Excellent communication and interpersonal skills.
• Ability to manage and coach a team effectively.
• Proficient in using logistics and tracking systems.
• Strong problem-solving and reporting skills.
• Commitment to safety and compliance standards.

This role requires an individual with a proactive approach, strong leadership skills, and the ability to maintain effective relationships with various stakeholders. The Acting Border Manager will play a crucial role in ensuring the smooth operation of border activities for Alistair Logistics.